Airmiles Login: How to Sign In, Access Your Account & Fix Login Issues

Last updated: September 2026

Looking for Airmiles Login in 2026? There is an important change you need to know before trying to sign in: the AIR MILES Reward Program transitioned to Blue Rewards on June 2, 2026.

Existing AIR MILES members were moved to Blue Rewards rather than being required to create an entirely new account, so anyone searching for Airmiles Login should expect to reach Blue Rewards. Your account information and activity history carried over, your former Collector number became your Member number, and your AIR MILES were converted to Blue Points. Your existing AIR MILES card also continues to work.

The Airmiles Login process can nevertheless be confusing because some members use Member number + PIN, while others use email address + password. Blue Rewards provides instructions for both methods.

This guide explains exactly how Airmiles Login works today, how to recover your account, what to do when your login fails, what happened to your Miles and account number, and how to protect your Blue Rewards account.

What Is Airmiles Login and How Does It Work in 2026?

Airmiles Login is the search term many existing members still use when looking for access to their former AIR MILES account.

In 2026, Airmiles Login access is handled through Blue Rewards.

The AIR MILES name has changed, but existing members did not simply lose their accounts. Blue Rewards says the transition preserved account details and activity history, while the former Collector number became the Member number.

So if you search for Airmiles Login and arrive at Blue Rewards, that is expected.

AIR MILES terminology vs. Blue Rewards terminology

Is AIR MILES Login Still Available in 2026?

The AIR MILES Reward Program transitioned to Blue Rewards on June 2, 2026.

Therefore, existing members using Airmiles Login should use the Blue Rewards website or app to access their accounts.

You do not normally need to create a new account simply because the program has a new name. Blue Rewards says existing account details and activity history remain in place.

Airmiles Login: How to Sign In

The Airmiles Login sign-in process depends on how your account is configured.

Blue Rewards provides two methods:

1. Member number + PIN
2. Email address + password

If you joined after November 9, 2022, or previously converted your account to email-and-password sign-in, Blue Rewards says you should use your email address and password.

If that does not apply, start with your Member number and PIN.

Step 1: Open the official Blue Rewards website

For Airmiles Login, go to the official Blue Rewards website and select Sign In.

Avoid using login links from unfamiliar emails, social media posts, advertisements, or third-party websites.

Step 2: Choose the correct sign-in method

If your account uses Member number and PIN:

• Enter your Member number.
• Select Continue.
• Enter your four-digit PIN.
• Select Continue.

If your account uses email and password:

• Enter your email address.
• Select Continue.
• Enter your password.
• Select Continue.

Step 3: Follow any verification prompts

If this is your first Airmiles Login after the AIR MILES transition, Blue Rewards may ask you to confirm or establish email-and-password credentials.

You may also be asked to provide a Canadian phone number belonging to the primary account holder so a verification code can be sent.

Which Airmiles Login Method Should You Use?

This is one of the most important parts of the Airmiles Login process.

Blue Rewards specifically says that if the system tells you your account has been enabled for email sign-in, you should follow the email-and-password instructions instead.

How to Sign In With Your Member Number and PIN

If your Airmiles Login account still uses the Member number and PIN method:

1. Go to the Blue Rewards sign-in page.
2. Enter your Member number.
3. Select Continue.
4. Enter your four-digit numerical PIN.
5. Select Continue.

If your credentials do not match, select Forgot PIN.

If the site says that your account has been enabled for email sign-in, switch to your email address and password instead.

What Is My AIR MILES Collector Number Now?

For Airmiles Login purposes, your old AIR MILES Collector number is now your Blue Rewards Member number.

The number itself remained the same through the transition.

Your old AIR MILES card may still use the former Collector terminology, even though Blue Rewards now calls it your Member number.

The important distinction is:

Collector number = former name

Member number = current name

Blue Rewards says the number stays the same.

How to Sign In With Email and Password

If your Airmiles Login account uses email login:

1. Open the Blue Rewards website.
2. Select Sign In.
3. Enter your email address.
4. Select Continue.
5. Enter your password.
6. Select Continue.

If the credentials do not match, use Forgot password rather than repeatedly guessing your password.

First Airmiles Login After the 2026 Transition

Your first Airmiles Login after the transition may look different from the old AIR MILES sign-in process.

Blue Rewards says members may be asked to:

1. Sign in using existing AIR MILES credentials.
2. Confirm or establish email-and-password credentials.
3. Provide a Canadian phone number for the primary account holder.
4. Enter a verification code.
5. Use email and password for future access.

Your old AIR MILES PIN becomes your Blue Rewards PIN, but Blue Rewards says you no longer need the PIN for normal email-and-password login. The PIN can still help Customer Care identify or assist with your account.

How to Reset Your Airmiles Login Password

If you forgot your Airmiles Login password:

1. Visit the Blue Rewards website.
2. Select Sign In.
3. Enter your email address.
4. Select Forgot password.
5. Follow the instructions in the recovery email.
6. Complete the reset process within the required time.

Blue Rewards says password-reset steps must be completed within 24 hours.

Already know your password but want to change it?

Sign in and go to:

Your Profile → Update My Profile → Change Password

Blue Rewards sends a password-reset email, and the steps must be completed within 24 hours.

How to Recover a Forgotten Airmiles Login ID

If you cannot remember which information you use for Airmiles Login, Blue Rewards provides a Recover my sign-in ID option.

You can choose between:

• Recover my Member number
• Recover my email

This is particularly useful if you have not accessed your account since the AIR MILES-to-Blue Rewards transition.

How to Recover Your Airmiles PIN

If your Airmiles Login account still uses Member number and PIN authentication:

1. Go to the Blue Rewards sign-in page.
2. Enter your Member number.
3. Select Continue.
4. Select Forgot PIN.
5. Follow the recovery instructions.

After recovering your PIN, Blue Rewards may prompt you to establish email-and-password credentials.

Keep a record of the recovered PIN because Blue Rewards says it can be useful when contacting Customer Care.

Why Is My Airmiles Login Not Working?

Several problems can prevent Airmiles Login from working correctly.

1. You are using the wrong login method

This is particularly important for Airmiles Login after the 2026 transition.

If your account has been enabled for email sign-in, use your email address and password instead of your Member number and PIN.

2. Your password is incorrect

Use the official Forgot password recovery option.

Do not repeatedly guess your password because multiple unsuccessful attempts can result in an account lock.

3. Your PIN is incorrect

If your account still uses Member number and PIN authentication, select Forgot PIN.

4. Your account has been locked

Blue Rewards says accounts can be locked after multiple unsuccessful login attempts as a security measure.

Check the email associated with your account for instructions on unlocking it.

The required steps should be completed within 24 hours.

5. Your email address is associated with another account

Blue Rewards says an email address already linked to another Blue Rewards account cannot simply be used as the primary email address for a different account.

If this happens, you may need to provide a different unique email address or contact Customer Care to verify ownership.

6. Your browser is interfering with the sign-in page

If your credentials work but the page fails to load or the login button does not behave correctly, try:

• Another browser
• A private/incognito window
• Clearing cookies and cache
• Disabling browser extensions temporarily
• Updating the Blue Rewards app
• Trying another device
• Temporarily disabling an ad blocker

Some users reported in 2026 that ad blockers, privacy extensions, or private-DNS settings interfered with Blue Rewards authentication. These are community reports, not an official Blue Rewards diagnosis, so treat this as a troubleshooting step rather than a confirmed cause.

7. The problem is account-specific

If you cannot sign in across multiple browsers and devices, the problem may require Customer Care assistance.

Avoid repeatedly resetting your password if the underlying problem is with the account itself.

Airmiles Login Troubleshooting: What to Try First

Use this order when your Airmiles Login fails:

• First: Confirm whether your account uses email/password or Member number/PIN.
• Second: Use the appropriate password or PIN recovery tool.
• Third: Check your email for account-lock instructions.
• Fourth: Try another browser or device.
• Fifth: Temporarily disable extensions that could interfere with authentication.
• Sixth: Contact Blue Rewards if the problem continues.

This approach helps distinguish a forgotten credential from a browser problem or an account-specific issue.

What Happened to My AIR MILES?

Your AIR MILES were converted into Blue Points.

Blue Rewards says the conversion occurred without loss in value. The program also combined the former Cash and Dream Miles structure into a single Points balance.

Why Do I See Both Miles and Points?

This is expected during the transition.

• Transactions posted before June 2, 2026 can appear as Miles.
• Transactions posted on or after June 2 appear as Points.
• Miles earned before the transition but not posted before the transition were automatically converted and posted as Points.

Seeing both terms in your transaction history does not automatically mean that your account has a problem.

How Much Are Blue Points Worth?

Blue Rewards states that 1,500 Blue Points = $10 when redeemed in-store at participating partners or through eGift Cards, subject to applicable limits and terms.

Other redemption categories can have different redemption rates.

Therefore, do not assume that every Blue Rewards redemption provides exactly the same value.

Can I Still Use My AIR MILES Card?

Yes.

Your existing AIR MILES physical card continues to work after the transition.

Blue Rewards says you do not need a new card simply because the program has changed names. You can also use the Blue Rewards digital card through the app.

How to Check Your Blue Points After Airmiles Login

After completing Airmiles Login, you can review your Points balance and account activity.

Look for your account balance and transaction history within the Blue Rewards website or app.

Reviewing your transaction history is particularly useful if:

• Your balance looks different from what you expected.
• A recent transaction has not posted.
• You see both Miles and Points.
• You want to verify an earning or redemption.

What If My AIR MILES Transaction Is Missing?

Eligible missing transactions from before the transition can still be reported.

Blue Rewards says members can submit missing transactions through its website or app until May 2027.

If you believe a transaction is missing after Airmiles Login:

1. Sign in to your Blue Rewards account.
2. Open the Support Centre or self-service tools.
3. Select Missing Transaction.
4. Follow the submission instructions.
5. Keep supporting documentation such as receipts when applicable.

Can I Report a Missing Transaction From Before June 2026?

Yes.

This is an important transition-specific detail.

Blue Rewards explicitly says eligible missing transactions that occurred before the transition can continue to be submitted until May 2027.

That means members should not assume that the June 2026 transition eliminated their ability to pursue older missing transactions.

Do Blue Points Expire?

Blue Rewards uses an inactivity rule.

Your account remains active as long as you have earned or redeemed Points within the previous 24 months.

Importantly, the activity period also takes into account qualifying AIR MILES activity before the transition.

If there is no qualifying activity for 24 months, the account can become dormant and the Points can be removed.

Blue Rewards says it may notify members by email and web alert no more than 60 days before the account becomes dormant.

How to avoid account dormancy

• Keep your email address current.
• Monitor your account.
• Earn or redeem Points within the required period.
• Pay attention to account alerts.
• Do not ignore dormancy warnings.

How to Protect Your Airmiles Login

Your Blue Rewards account contains personal information and controls access to your Points, so Airmiles Login security matters.

Use a unique password

Do not reuse your Blue Rewards password on other websites.

Do not share your PIN

Your PIN should remain private.

Keep your email and phone number current

Blue Rewards requires an email address and telephone number for account access and security.

Be careful with verification codes

Never provide a verification code to someone who contacts you unexpectedly.

Use the official website

When accessing Airmiles Login, use the official Blue Rewards website rather than a sign-in page supplied by an unfamiliar third party.

What If I Think Someone Accessed My Account?

If you believe your Airmiles Login account may have been compromised:

1. Change your password.
2. Use a new password that is not used elsewhere.
3. Review your recent transactions.
4. Consider enabling the in-store redemption lock.
5. Contact Blue Rewards if you see unauthorized activity.

Blue Rewards’ Support Centre also provides account and security tools for authenticated members.

What Is the In-Store Redemption Lock?

The In-Store Redemption Lock is an account security feature available through Blue Rewards.

It allows members to lock their account against in-store Point redemptions while continuing to earn Points.

This can be useful if you are concerned about unauthorized access to your account.

You can manage account-security options through your authenticated Blue Rewards profile.

What If I Receive a Suspicious AIR MILES Message?

Be cautious with emails or text messages that ask you to:

• Confirm your password
• Provide your PIN
• Give someone a verification code
• Click an unfamiliar login link
• Provide payment information
• Download an unexpected attachment
• Urgently “verify” your account

The safest approach for Airmiles Login is to open the official Blue Rewards website yourself instead of clicking a suspicious sign-in link.

Blue Rewards also provides a Security Centre for security information and reporting suspicious communications.

How to Update Your Blue Rewards Profile

Once you complete Airmiles Login, you can manage several account details.

For mailing address and telephone number:

1. Sign in.
2. Go to Your Profile.
3. Select Update My Profile.
4. Open Profile Information.
5. Select Edit.
6. Make your changes.
7. Select Save.

Blue Rewards provides these profile-management steps in its account-support documentation.

How to Change Your Blue Rewards Email Address

Changing the account email can require additional assistance.

Blue Rewards says that if the email address you want is already associated with another Blue Rewards account, it cannot simply be used as the primary email address for your account.

You may need to use another unique email address or contact Customer Care to verify ownership.

Can I Merge Duplicate Blue Rewards Accounts?

Blue Rewards provides tools for transferring Points and handling account-related situations, including account merging.

If you accidentally created multiple accounts, do not assume that deleting one account is the correct solution.

Check the Blue Rewards transfer and account-support instructions first because completed Point transfers are final and conditions can apply.

What If I Do Not Have a Canadian Phone Number?

This is an important Airmiles Login limitation for some members.

Blue Rewards says that when establishing email-and-password credentials after the transition, members may be prompted for a Canadian phone number belonging to the primary account holder to receive a verification code.

If you cannot satisfy the verification requirement, contact Blue Rewards Customer Care rather than repeatedly attempting different login combinations.

Airmiles Login vs. Blue Rewards Login

The difference can be summarized simply:

This Airmiles Login distinction is especially useful for people searching older AIR MILES help pages and wondering why they are being redirected to Blue Rewards.

Airmiles Login Troubleshooting Checklist

Use this Airmiles Login checklist if you cannot access your account:

• Go directly to the official Blue Rewards website.
• Determine whether your account uses email/password or Member number/PIN.
• If unsure, start with your Member number and PIN.
• If prompted for email login, use your email address and password.
• Use Forgot password if necessary.
• Use Forgot PIN if necessary.
• Recover your Member number if you have forgotten it.
• Recover your email address if you cannot remember it.
• Check your email for account-unlock instructions.
• Complete account-unlock or password-reset steps within 24 hours.
• Try another browser.
• Clear cookies and cache.
• Temporarily disable extensions or ad blockers as a troubleshooting step.
• Try another device.
• Update the Blue Rewards app.
• Review your account for suspicious transactions if access is restored.
• Contact Customer Care if the problem persists.

Blue Rewards Customer Support

If self-service recovery does not solve your problem, use the official Blue Rewards Support Centre for account recovery, password and PIN help, missing transactions, profile management, security tools, chat, and contact information.

The support centre lists:

Toronto: 416-226-5171

Canada & USA: 1-888-247-6453

Blue Rewards also offers online chat and self-service tools. Hours vary by region, so check the Support Centre before calling.

The support centre lists different hours for Atlantic Canada, Newfoundland and Labrador, other Canadian provinces, and French-language support.

Travel booking support

Travel-related support can follow a different route.

Blue Rewards states that travel bookings made after March 16, 2026 are supported by Expedia, while bookings made before that date use a different Blue Rewards support route.

Therefore, if your login problem is actually related to a travel booking, check the applicable support instructions rather than automatically using the general account-support route.

Airmiles Login FAQs

1. Is AIR MILES Login still available in 2026?

The AIR MILES program transitioned to Blue Rewards on June 2, 2026. Existing members now access their accounts through the Blue Rewards website or app.

2. Do I need to create a new Blue Rewards account?

No. Existing AIR MILES accounts were transitioned to Blue Rewards, including account details, activity history, and the former Collector number.

3. What if I forgot my Airmiles Login password?

Select Forgot password on the Blue Rewards sign-in page and follow the instructions sent to your registered email address.

4. Why aren’t my Member number and PIN working?

Your account may have been moved to email-and-password sign-in, or your PIN may need to be recovered. Follow the login instructions shown on the Blue Rewards website.

5. What if I forgot my Member number?

Use the Recover my sign-in ID option and select Recover my Member number. Contact Blue Rewards Customer Care if recovery does not work.

6. Why is my Blue Rewards account locked?

Multiple failed login attempts can temporarily lock an account. Check your registered email for account-unlock instructions and complete the required steps within the stated time.

7. Is the AIR MILES app still available?

The former AIR MILES app transitioned to the Blue Rewards app. Users may need to update the app if automatic updates are turned off.

8. What should I do if I think my account was hacked?

Change your password, review recent transactions, use available security controls such as the in-store redemption lock, and contact Blue Rewards if you notice unauthorized activity.

Final Thoughts

If you are searching for Airmiles Login in 2026, the most important thing to understand is that the AIR MILES Reward Program is now Blue Rewards.

The transition took effect on June 2, 2026, but existing members did not have to start over. Their account details and activity history carried over, their Collector number became their Member number, their AIR MILES were converted to Blue Points, and their existing AIR MILES card continues to work.

For login access, the most important distinction is between the available authentication methods. Some members may still encounter Member number + PIN prompts, while Blue Rewards’ support documentation directs members toward email + password access after establishing those credentials. The November 9, 2022 account-history distinction can also help determine which login instructions apply.

If you cannot sign in, avoid repeatedly guessing your credentials. Instead, use the official recovery tools for your password, PIN, email address, or Member number. If your account becomes locked, follow the emailed recovery instructions.

It is also worth remembering the less obvious account rules: qualifying activity within 24 months helps keep an account active, eligible pre-transition missing transactions can still be reported until May 2027, and Blue Rewards provides security tools such as the in-store redemption lock.

For the safest experience, always access your account through the official Blue Rewards website or app and use the official Support Centre when self-service recovery does not resolve the problem.

Mercy

Mercy is a passionate writer at Startup Editor, covering business, entrepreneurship, technology, fashion, and legal insights. She delivers well-researched, engaging content that empowers startups and professionals. With expertise in market trends and legal frameworks, Mercy simplifies complex topics, providing actionable insights and strategies for business growth and success.

See Full Bio