If you offer in-home services, you need to earn the trust of your customers. After all, customers are relying on you to fix anything from HVAC issues to electrical concerns efficiently and safely. You can help reassure customers that you have the essential training and expertise by seeking the right certifications for home service firms.
With the proper credentials, you’ll demonstrate that you can handle the job and meet expectations. Read this guide to discover nine certifications that can win trust for home service firms. We’ll explore what it takes to earn them, and how each one can build your credibility.
Here are the 9 Certifications for Home Service Firms That Build Trust
1. NATE Certification for HVAC Techs
With a NATE certification, you’ll show that your team has mastery of critical HVAC skills. A non-profit, reputable organization provides the exam, which tests core knowledge and advanced skills in the areas of installation and maintenance. Test takers should anticipate committing about one or two months to test preparation, so good time management is key. Once your techs have passed the exam, it’s smart to advertise NATE certifications on your business’s website to help generate new business.
2. EPA Section 608 Certification for HVAC Refrigerants
If your business works with refrigeration equipment or otherwise handles refrigerants, you’ll need to ensure that all technicians have the EPA 608 certification. In fact, the U.S. EPA requires it. Make sure your small business is future-ready by ensuring all employees have passed the exam.
Placing an EPA 608 logo on your website can tell customers that you’re following federal guidelines and prioritizing proper handling of materials. Be sure to mention it when offering bids to customers so they know they’re hiring a reputable company. A school like Arizona Automotive Institute, for example, can offer HVAC training that helps with exam readiness. Check out their programs here!
3. CDL Class A License for Fleets
A CDL Class A license is essential if you’re operating a fleet of trucks. You can cover a range of trucks from smaller delivery trucks to tankers and tractor-trailers with this credential. Having this CDL certification, which can take about a month of prep time before the exam, shows that you’re diligent and law-abiding.
4. OSHA Safety Training
Customers want to trust that your operation is diligent about safety. Otherwise, customers may worry that they’re jeopardizing their finances and safety by doing business with you. You can earn customers’ trust by doing the OSHA 10 and OSHA 30 safety training. Being able to advertise that you’ve met the OSHA standards could make the difference when you’re submitting job bids.
5. ASE Certification for Automotive Technicians
When you want to showcase expertise in the area of automotive repair, ASE is your go-to certification. In a matter of weeks, technicians can be ready to take the exam and earn this industry-recognized credential. If your business involves fleet management, mechanical work, or auto repair, you can’t afford not to have it. Techs can take exams specific to brake repair or engine performance, for instance, and the ASE badge helps verify a technician’s abilities.
6. NCCER Electrical Certification
For electricians, NCCER is the must-have credential. The exam covers topics as wide-ranging as motor controls and circuits, and test takers will do both a written and hands-on exam. Advertising the NCCER electrical certification on your company website can confirm that your technicians have met high standards.
7. HVAC Excellence
With HVAC Excellence, you’ll show that your technicians have mastery of critical skills in heating and cooling, plus refrigeration. These stackable credentials give technicians the chance to meet national standards in areas like system diagnostics or electrical systems. Just be prepared for a few months of preparation before taking the exam.
8. AWS Welding Certification
The AWS D1.1 certification ensures that welders have the technical mastery to create strong welds for large architectural structures, such as bridges. For structures that must withstand repeated strain, this credential is critical for welders involved with projects. If your organization offers structural repairs or fabrication, you’ll impress customers by displaying a certification badge on your bids and website.
9. DOT Medical Card
A DOT Medical Card verifies that someone has passed a physical exam and is physically fit to operate a vehicle. Any commercial driver should have this certification, and they’ll need to renew it every two years. Since the exam is quick, this should be a simple credential to add to your collection.
Demonstrate Your Expertise
Ultimately, certifications are a way to meet federal standards and highlight the skills of your team. You can insert badges on anything from invoices to webpages to help customers see that you value job readiness. When your home service firm can amass industry-recognized credentials, you’ll lay the foundation for a stronger business.
